INTERNATIONAL ORDERS SHIPPING TO AN ADDRESS DIFFERENT THAN THE BILLING ADDRESS… For customers outside of the U.S., we will only ship to second parties if requested, if we can verify the ID of the cardholder with his bank…please supple name of bank and telephone number. We are not responsible for lost, stolen, damaged or redirected INTERNATIONAL orders and merchandise not received by INTERNATIONAL customers.
INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR PAYING AND TAXES, TARIFFS, ETC. IMPOSED BY THEIR COUNTRY… Because FantasiaWear, Inc. ships to so many countries around the world, it is impossible for us to constantly keep up with the import and customs regulations and charges for each city, region and country. For this reason please be advised that it is the responsibility of each of our international customers to be aware of the customs taxes, tariffs, and import duties for their particular region. We can let you know the cost of the items you ordered and the shipping charges, but the customs taxes and import duties are your responsibility.
Definition: “in stock” means a product is currently available for purchase, “on backorder” signifies that a product is temporarily out of stock but customers can still place orders for it, and “out of stock” means a product is completely unavailable
IF YOU ARE NOT GOING TO BE HOME, PLEASE MAKE ARRANGEMENTS with a member of your household, a neighbor, apartment manager, etc. to secure your package. SAM, Inc. is not responsible for lost or stolen packages after the carrier (Post Office, UPS, FedEx, etc.) records that your package was delivered to your specified address.
WE GUARANTEE YOUR ORDER will be the size, color and style that you ordered. If we ship you something in error, email us first, and we will help you return the item to us …within TEN (10) days of the date we shipped to you. Because it was our fault, we will send you (at our expense) the correct item (if it has not been discontinued) and give you credit for your expense of shipping it back to us via Priority Mail.
Order Processing Time Is Approx. 1 to 9 Business Days
PLUS Carrier’s Shipping Time
We usually have most items in stock, but during the Covid pandemic aftermath, it is sometimes a challenge to get products from our factories in a timely manner. Sometimes factories have a temporary shortage of workers and/or supply chain issues.
As stated at the web site and on your e-mail receipt, we thank our customers for giving us usually 1 to 9 BUSINESS days to process their orders (PLUS the delivery time of the carrier that our customer chooses)…Possibly longer if we experience factory backorders.
Example: If you chose Next Day Air (UPS or Express Mail), that does not mean you will necessarily get your package the next day. The estimated delivery time would be 1 to 9 WORKING days (not including weekends or holidays) to process your order PLUS the estimated 1 to 2 days for delivery time of the carrier you chose. There could possibly be longer delays if an item is on backorder.
If you need your item(s) for special event coming up or have a deadline, your MUST contact us M-F 8am-6pm PST at 253-927-7766 and email us ([email protected]) so we can possibly speed up delivery and processing to meet your special needs.
IN SUMMERY: We usually ship in 1 to 9 business days, but some products are delayed from time to time. We usually have most items in stock, but during this Covid pandemic aftermath it is sometimes a challenge to get products from our factories in a timely manner. Sometimes factories have a temporary shortage of workers and/or supply chain issues. You MUST email us if you have a deadline, whether it is days or months away… [email protected]. The more we know, the better job we can do for you.
We appreciate your understanding.
Express Mail (usually 1-2 business days) and Priority Mail (usually 2-4 business days) clock starts AFTER we finish processing the order and package has been given to the US Postal Service. The US Postal Service gives no delivery deadline guarantee, so we cannot either. If it looks like it will save you some waiting time, we will EXPRESS process your order instead, if you paid for Express Priority shipping.
AIR MAIL INTERNATIONAL–
NO TRACKING NUMBER for AIR MAIL INTERNATIONAL shipping service.
NO INSURANCE for AIR MAIL INTL.
NO GUARANTEES for AIR MAIL INTL.
By choosing this basic shipping service, you understand that this shipping option is so economical because there are NO GUARANTEES, and you agree to not execute any chargeback procedures with your bank and credit card company or demand any refund from mariuszm/SAM LLC for product cost and/or shipping charges if item(s) are not received. AIR MAIL INTERNATIONAL is only available for orders with product total under $40.
mariuszm offers AIR MAIL INTL. for the convenience of our international customers that are just placing small orders like a couple of pairs of stockings or just one bikini…this service is NOT available for heavier, larger items like shoes or boots.
Must be able to fit your order into a 9-inch by 12-inch envelope.
AIR MAIL INTL. travel time is usually 10-15 business days with no signature required at delivery…so if needed, please make arrangements with a member of your household, a trusted neighbor or your postal carrier (remember to add our in-house processing time of usually 1-9 business days).
Priority Mail International– Tracking number provided with limited tracking online at www.USPS.com. Delivery usually in about 5-12 days, depending on your country’s location. (This is our standard way of shipping Intl. orders)
Express Mail International– Tracking number provided with limited tracking online at www.USPS.com. Delivery usually in about 3-5 days, depending on your country’s location. Online shipping charge is only approximate, if this needs to be altered, we will contact you by email for your approval.
UPS Express International– Tracking number provided with detailed tracking online at www.UPS.com. Delivery usually in about 2-4 days. (most expensive option)
Priority Mail- USA only– Tracking number provided with limited tracking online at www.USPS.com. Delivery usually in about 2-4 days. (This is our standard way of shipping orders and most economical method.)
Express Mail- USA only– Tracking number provided with limited tracking online at www.USPS.com. Delivery usually in about 1-2 days.
UPS Ground- USA only– Tracking number provided with detailed tracking online at www.UPS.com. Delivery usually in about 1-6 days depending on your location in the USA.
UPS 3 DAY AIR- USA only– Tracking number provided with detailed tracking online at www.UPS.com. Delivery in 3 days in the USA.
UPS 2nd DAY AIR- USA only– Tracking number provided with detailed tracking online at www.UPS.com. Delivery in 2 days in the USA.
UPS NEXT DAY AIR- USA only– Tracking number provided with detailed tracking online at www.UPS.com. Delivery in 1 day in the USA.
(remember to add our in-house processing time of usually 1-9 business days…contact us if you have a deadline…253-927-7766 and email [email protected])